Resolver

High-priority resolutions

Every inbound email the resolver processes lands here as a row — including failures. Use this page to confirm a webhook fired and inspect the AI draft + the Zendesk ticket id assigned.

Last 7 days

Needs review Widget

Urgent

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Last 50 urgent + high runs

Urgent and high rows are pinned to the top. Click a row to expand the full reply.

Looking for the inbound webhook itself? /health confirms the API is mounted; check server logs for inbound POSTs at /api/resolver/inbound.