Resolver

Negative-sentiment review queue

Every inbound email the resolver processes lands here as a row — including failures. Use this page to confirm a webhook fired and inspect the AI draft + the Zendesk ticket id assigned.

Last 24 hours

Needs review

Widget ≥ High Export CSV

Flagged for review

Most recently flagged first. Click a row to inspect the AI draft.

Looking for the inbound webhook itself? /health confirms the API is mounted; check server logs for inbound POSTs at /api/resolver/inbound.